Frequently Asked Questions

Here are some answers to questions our users ask.

ILD is national celebration of Indigenous culture, stories, language and literacy. On the day, we focus our attention on the disadvantages experienced in remote communities and encourage the rest of Australia to raise funds for more equal access to literacy resources for remote communities.

Funds raised will quite simply, buy new, culturally relevant books for some of the 250 remote communities that we work in, who have few to none.

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To sign up and raise funds for ILD, sign up here and create an online fundraising profile.

You can then spread the word with our fundraising tips, and log in to share your profile via email, Facebook or Twitter.

Participants

By signing up, you will have created your own profile page. This profile page has a unique URL / link that you can share with family, friends and colleagues to encourage donations. We also have a number of fundraising ideas to help you raise money.

On your profile page, people can make a donation through our secure payment gateway using a valid credit card or Paypal.

If you’ve forgotten your password, please click here.

Once you have entered your registered email address, you will be emailed a link to reset your password. Make sure you enter your password accurately, as all passwords are case sensitive.

First, you will need to be signed up as an individual. Please click here to sign up.

Once you have signed up, you can create or join a team from your profile page. On the left hand column of the page, scroll down to 'Join a Team' and you can select to 'Create a Team' or 'Find a Team' to join.

Donors

Yes, The Indigenous Literacy Foundation is a Tax Concession Charity (TCC) with Deductible Gift Recipient (DGR) status registered under the Australian Tax Office, meaning every donation made over $2 is tax deductible.

When you make a donation, you will receive a tax receipt via email.

Please first check your Junk Mail folder in your email. If the receipt is not in your Junk folder and you still haven't received it after a couple of hours please contact us on (02) 9280 0644

Payment on our site is very secure. Our payments are processed using BraintreePayments, a Paypal company. Processing donations through this platform, we had to ensure we were PCI DSS compliant, which is the utmost level of security when processing payments online. The PCI DSS compliance has been done by SecurityMetrics, leader in the security market.

Our site is also using 256 bit SSL encryption technologies site-wide, which you can see by the green lock in your browser URL bar. We ensure every available effort is made to protect the privacy of the information you provide to us. To the extent we hold such information, we encrypt all email addresses, passwords and other contact details of the Participants or people who make Donations or place Purchase Orders.

We accept Visa, Mastercard, American Express and Paypal for online donations.

Our payments are processed using Braintree Payments, a Paypal company. Braintree specialises in delivering successful eCommerce payment gateway services to thousands of merchants. Braintree is an international company with a trusted name in eCommerce solutions is at the fore front of the online payment industry. Processing donations through this platform, we had to ensure we were PCI DSS compliant, which is the utmost level of security when processing payments online.